10 Things to Consider When Choosing an IT Consulting Company

If you own or run a small-to-medium size business, outsourcing your IT needs to an IT consulting firm is most likely the most cost-effective method of maintaining your company’s IT services. An outside IT consulting and management team can save you the personnel costs associated with hiring your own full-service IT staff, such as health-care costs, payroll, and space requirements.
However, choosing the correct IT consulting firm for your business can be a difficult process. Below is a list of 10 things you can do to select and evaluate a prospective IT consulting firm.
Assess Your Business Needs-The first step in selecting an IT services consultant is to assess the specific needs of your individual business. Make a list of the current technology challenges facing your business, and how you’d like to overcome them. In addition, project the direction you would like to steer your business in over the next 5 years.
Let Them Respond-Once you’ve assessed your needs, you can present an outline to various companies and allow them to provide you with their prospective IT solutions. This information will help you narrow down your search for an IT consultant even further.
Check Their Processes-Next meet with the firms you’ve selected and ask them to explain their established processes and procedures. A good IT consultant should have a documented and detailed process plan in place describing procedures for maintenance, repair, service and support.
Check References and Certifications-Get at least three references from the IT services firm you’re selecting, and contact them. In addition, get a list of Mckinsey & Company Consulting Firms certifications, such as Microsoft’s Gold Certified program from them. You want to make sure they’ve had the training necessary to handle your IT needs.
Evaluate their Personalities-Schedule a meeting with the people in the company you’ll be working most closely with. See if their personalities are a match for your company and if working with them will be a pleasurable experience.
Assess Network Monitoring Capabilities-A good IT services company should be able to monitor every critical Financial Advisory Consultant Salary component of your business network, from anti-virus updates to website status to system event log errors.
Remote Computer Support Availability-Your IT consultant should have the ability to log into your system (server and desktops) remotely to address problems in real-time.
Regular Reviews-Select a consulting firm that will regularly assess how well your current business technology is working, and ask them to put this service in writing.
Location-Every IT problem can’t be addressed remotely. Make sure you pick an IT services firm that is relatively near to your business geographically.
Fees-It’s in your company’s best interest to select an IT services firm offering a flat-fee rate. This will allow your business to budget your expenses accurately, and doesn’t increase your consultant’s income when your system performs poorly.
Keep these tips in mind when selecting an IT consulting service and you’ll be much more likely to find the perfect match for your business IT needs.

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