How to Avoid Toxic Voice Messages

A message on your answering machine that doesn’t tell you anything can be irritating: “It’s so and so, call me!”
All business professionals can relate to this and no one wants to waste their time chasing down someone else when you’re not even sure what’s it about. If you had a clue, or if there was a problem, you could do a little homework and research and be able to save time and hassle for all parties.
Even worse? Guilt ridden voice messages, or ‘scolding’ type of voice messages. Do any of these sound familiar?
-You never call me!
-How come you didn’t Consulting Firms In India call me today?
-I left you 2 messages already, Consultant Agreement Shrm I’ve been waiting!
These all push the wrong buttons. Getting a message like that from a person trying to do business with you can be the ultimate toxic message. Why in the world would anyone want to return a call from this business professional back if they make them feel bad for not returning their call?
So the question is: are you, as a business professional, salesperson or home party consultant guilty of leaving these same toxic voice messages?
Think carefully about the tone and content before you leave messages on your customers’ voice mail. This is especially important for new leads, prospects and sales follow-up. The first sentence should be up and say something interesting, something to pique their curiosity and make them put you top on their call-back list. By not making them feel guilty or referring to it at any time, you gain valuable points.
Tip: to avoid incessant phone tag issues, suggest a ‘phone meeting’ and leave the suggested time and date. You are more likely to get a response!

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